Frequently Asked Questions

Everything you need to know about your beauty shopping experience.

How can I track my Beauty Supply 123 order?

Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.

What is your return policy for skincare and makeup products?

Due to hygiene reasons, we only accept returns on unopened and unused products within 30 days of purchase. Please contact our support team to initiate a return label.

Are your beauty products authentic and cruelty-free?

Yes, we source directly from authorized distributors to guarantee 100% authenticity. Many of our brands are cruelty-free; please check individual product descriptions for specific certifications.

Do you offer international shipping?

Currently, we ship to the United States and Canada. We are working hard to expand our beauty community to other countries in the near future.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options like Afterpay and Klarna.

What should I do if a product arrives damaged?

We apologize for the inconvenience. Please email a photo of the damaged item and your order number to our customer service team within 48 hours of delivery for a replacement.